Privacy Policy

Your privacy is important to FYQON. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address.
  • Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on our site.
  • Order Information: Details about the services you request, including project specifications and payment information.
  • Communications: Records of your correspondence with us, including emails and chat logs.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you fill out forms on our website, request a quote, or contact us directly.
  • Automatically: Through cookies and similar technologies that track your usage of our website.
  • From Third Parties: We may receive information from third-party service providers, such as payment processors and analytics providers.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing Services: To fulfill your requests for painting services and provide customer support.
  • Communication: To respond to your inquiries, send you updates about our services, and provide important notices.
  • Improving Our Website: To analyze website usage and improve the user experience.
  • Marketing: To send you promotional materials and special offers, with your consent.
  • Legal Compliance: To comply with legal obligations and protect our rights.

4. Sharing Your Information

We may share your personal information with the following parties:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processing, data analytics, and marketing.
  • Business Partners: Trusted partners who help us deliver our services.
  • Legal Authorities: When required by law or to protect our rights.

We require these parties to protect your information and use it only for the purposes for which it was shared.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior. Cookies are small text files that are stored on your device. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption to protect sensitive data during transmission.
  • Secure Storage: Storing your information on secure servers.
  • Access Controls: Limiting access to your information to authorized personnel.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions.
  • Objection: You can object to the processing of your personal information for marketing purposes.
  • Restriction: You can request that we restrict the processing of your personal information in certain circumstances.

To exercise these rights, please contact us using the contact information provided below.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe that we have collected personal information from a child under 13, please contact us immediately, and we will take steps to delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services after the changes are posted constitutes your acceptance of the revised policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

[Your Contact Information]